Connected care through secure communication.
The right message. To the right person. At the right time.
The MyCG Communication Infrastructure keeps families, caregivers, and care teams connected with secure, reliable, and always-in-sync messaging across every moment of care.
MyCG
CareOS
Dashboard
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Caregivers
Clients
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Communications
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Communications
Search messages...
Maria Johnson (Family)
10:32 AM
Thanks for the update on Mom's visit today.
James Wilson (Caregiver)
9:45 AM
Handoff note added for tomorrow's shift.
Care Team Update
9:15 AM
Medication reminder: Please review.
Lisa Rodriguez
Yesterday
Schedule change confirmed.
Maria Johnson (Family)
Online
Thank you for the update on Mom's visit today.
You're welcome! She had a great day and completed her activities.
That's wonderful to hear. Thank you for taking such good care of her.
Families
Care Teams
Caregivers
Case Managers
Real-Time Messaging
Instant, secure messages that keep everyone in sync.
Smart Notifications
The right alerts to the right people at the right time.
Secure & HIPAA Compliant
Enterprise-grade security and full compliance.
Care Updates
Share updates, handoffs, and notes with confidence.
Multi-Channel Delivery
In-app, email, and SMS delivery options.
Built for every conversation that matters.
From quick updates to critical alerts, our communication tools are designed for clarity, speed, and security.
One-to-One Chat
Private, secure conversations.Group Conversations
Collaborate with the entire care team.Broadcast Messages
Send important updates to multiple people.Critical Alerts
Escalate urgent information instantly.Message History
Search and access past communications.Security. Privacy. Peace of mind.
Your loved one's information is always protected.
End-to-End Encryption
All messages are encrypted in transit and at rest.HIPAA Compliant
Built to meet strict healthcare standards.Access Controls
Role-based access keeps data secure.Audit Logging
Every message and action is logged.Better communication. Better coordination. Better care.
The MyCG Communication Infrastructure connects everyone in the circle of care.