Your Privacy.
Our Promise.
At MyCG, protecting personal and care-related information is a serious responsibility. We aim to handle information thoughtfully, limit access appropriately, and keep the website and wider platform moving toward stronger privacy practices over time.
This page is a plain-language summary of the current privacy posture. It is not a substitute for future formal legal policy updates as the MyCG system evolves.
Our Commitment to Your Privacy
We are committed to maintaining the confidentiality, integrity, and practical security of the information families entrust to MyCG.
Privacy-First Care
Information should be handled thoughtfully and only where it supports care, coordination, or necessary communication.
Secure Handling
MyCG is building a security-minded operating approach as the website and wider platform evolve.
Access Controls
Only the right people should be involved in care-related communication and operational follow-up.
Purpose-Limited Use
Information shared with MyCG should support care and service delivery, not unrelated use.
Questions Welcome
Families can contact MyCG whenever they need clarification about privacy or information handling.
What Information We Collect
MyCG may receive information you submit through care requests, contact forms, and care coordination conversations, such as names, contact details, location details, and care-related context.
How We Use Information
Information is used to respond to inquiries, understand care needs, coordinate follow-up, improve the service experience, and support day-to-day website and care operations.
Who We Share Information With
MyCG does not present this website as a place for selling personal information. Information may be shared with people involved in your care or where necessary for operations or legal obligations.
Your Questions & Choices
If you need clarification about what you shared, want something corrected, or want to ask how MyCG is handling information, contact the team and the request will be routed appropriately.
Retention & Ongoing Review
Information should be kept only as long as needed for care coordination, follow-up, service operations, or required legal obligations. MyCG will continue refining this as the platform matures.
Privacy Approach
Care-related communication should be routed intentionally.
Website forms are being built with a controlled integration boundary.
Access to information should stay limited to the right operational context.
MyCG will keep refining safeguards as CareOS integration deepens.
Questions About Privacy?
Use the general inquiries channel and MyCG will route the question appropriately while dedicated legal/privacy contact details continue to be finalized.
Your trust is a serious responsibility.
We are committed to protecting the information you share so you can focus on what matters most: your loved one.
Privacy-conscious handling
Care-focused communication
Evolving safeguards
Information should stay limited to care-related use and necessary communication.
Privacy practices will keep evolving as the MyCG system grows.