Terms of Use
Clear terms for using the MyCG website.
These terms explain how the public website should be used, what website submissions do and do not create, and how MyCG reviews care-related communication through the website.
Current Public Version
Last updated May 15, 2026
These terms govern use of the public MyCG website, including request, inquiry, and informational surfaces available on the launch website.
Questions about this page?
Email [email protected] or call (774) 777-8776.
Website-First Terms
These terms are written for the public website surface, not as a substitute for later care or employment agreements.
Compliance-Safe Language
The page avoids unsupported legal or clinical claims and focuses on what the website actually does today.
Region-Aware
The terms are written for a growing multi-region platform and focus on how website requests are actually reviewed.
1. Website Purpose
The MyCG Home Care website is a public information and communication surface. It helps families, caregivers, referral partners, and other visitors learn about MyCG, submit questions, and begin care-related conversations.
2. No Care Contract Through Website Use Alone
Submitting a request, inquiry, or application through the website does not by itself create a service agreement, employment relationship, or guaranteed care placement. Those outcomes depend on later review, fit, availability, and any formal agreements MyCG may provide separately.
3. Information You Submit
When you send information through this website, you agree to provide accurate details that help MyCG route the request appropriately. MyCG may use that information to respond, clarify needs, coordinate follow-up, and improve how the public website surface works.
4. Care, Medical, And Emergency Limits
This website does not provide emergency response services, medical diagnosis, or medical advice. If you are facing an emergency, call local emergency services immediately rather than relying on a website form or email response.
5. Service Availability And Region Fit
MyCG reviews website submissions from a broad range of families, caregivers, and partners. Regional availability, timing, and next steps depend on actual operating fit, service readiness, and team review at the time of follow-up.
6. Acceptable Use
You may not use the website to submit misleading information, interfere with the site, attempt unauthorized access, or use MyCG content in a way that misrepresents the business. The website is intended for legitimate information, communication, and care-related planning use.
7. Content And Future Platform Changes
MyCG may improve, update, or reorganize the website and connected platform surfaces over time. Some features may currently operate through temporary website-side stubs while deeper MyCG OS integrations are being finalized.
8. Privacy Relationship
Use of the website is also shaped by the public privacy surface. If you want to understand how MyCG describes website-side information handling, review the Privacy & Compliance page alongside these terms.
9. Updates To These Terms
MyCG may revise these terms as the public website and wider platform evolve. Continued use of the website after updates means you accept the current version posted here.
10. Contact About These Terms
Questions about these website terms can be sent to [email protected] or raised by phone at (774) 777-8776.
Need a real person to clarify something?
If a question about website use, care requests, or public information remains unclear, the MyCG team can route you to the right next conversation.