We're here to support you.
Get the help you need, when you need it. Our team is ready to assist you.
Need help? We've got your back
Perhaps you can find the answers in our collections
Getting Started
New to MyCG? Start here for everything you need to know.
Trust & Safety
How we protect your family's privacy and personal information.
Billing & Subscriptions
Understand pricing, payment options, and your care plan costs.
FAQs
Quick answers to the questions families ask us most.
HIPAA & PHI
Our commitment to protecting your health information.
SMS Consent
Manage how MyCG reaches you by text message.
Knowledge Center
Guides and articles to help you navigate home care.
Accessibility
Our commitment to an accessible experience for everyone.
Still need help?
We're just a message away.
Choose the way that works best for you. Our support team is available 24/7 to assist you.
Call Us
+1 (888) 850-3769
Mon - Sun | 24/7
Email Us
[email protected]
We reply within 24 hours
Live Chat
Chat with our support team
Available 24/7 on our website
Your care, our mission.
MyCG Home Care is committed to providing reliable support and exceptional service.