Clear Communication For Families
Real updates. Real time. Real peace of mind.
Families should never wonder how their loved one is doing. We keep you informed at every step.
Real-Time Visit Updates
Know what happened at every visit, without having to chase anyone.
Always Reachable
Your care team is a message or call away, whenever you need us.
Tracked Through CareOS
Every interaction documented, coordinated, and shared securely.
Visit-by-Visit Updates
Family App Access
Secure & Private
Coordinated Care
Secure. Private. Always Connected.
Your loved one's care information is shared safely and only with authorized family members.
STAY INFORMED EVERY STEP OF THE WAY
What You'll Always Have Access To
Care Updates
See real-time updates about your loved one's activities, meals, and well-being.
Visit Schedule
View upcoming care visits and caregiver details in one place.
Care Notes & Observations
Read caregiver notes and observations that help keep everyone on the same page.
Care Team Contacts
Easily connect with the care team for questions, updates, or special requests.
Important Alerts
Receive instant notifications for schedule changes or important updates.
Secure & Private
Your information is protected with industry-leading security and privacy practices.
HIPAA Compliant
Real-Time Updates
Secure Access
Family Connected
INTRODUCING
The MyCG Family App
Your window into their care.
The MyCG Family App makes it simple to stay connected and confident — wherever life takes you.
Easy to use on any smartphone
Real-time updates and notifications
Direct messages with the care team
Photo updates (when available)
Peace of mind, 24/7
"I love getting updates through the app. It helps me feel close and informed, even when I can't be there."
— Family Member
HOW IT WORKS
Built for Families. Powered by CareOS.
Care Happens
Our caregivers provide compassionate, personalized care in your loved one's home.
Updates Shared
Caregivers record updates, observations, and notes through the MyCG system.
Securely Delivered
Information is securely sent through CareOS to the Family App.
You Stay Informed
You receive real-time updates so you always know how they're doing.
Peace of Mind
Clear communication creates confidence, connection, and peace of mind.
Powered by CareOS
MyCG's proprietary care management platform
You Don't Have to Do This Alone.
We're here to keep you connected and supported.