About MyCG CareOS
The operating foundation behind connected care.
MyCG CareOS is MyCG’s care operating system, connecting the MyCG Management Module, MyCG Family Portal, and MyCG Caregiver Portal. It connects people, care plans, workforce readiness, schedules, communication and oversight.
One connected
operating view
What MyCG CareOS Is
One care operating system within the MyCG Ecosystem.
The MyCG Ecosystem includes the MyCG website, MyCG CareOS, the MyCG Family App, the MyCG Caregiver App, the MyCG Family Portal, the MyCG Caregiver Portal, and MyCG social channels. MyCG CareOS is the care operating system within that ecosystem; the website and mobile apps are separate connected products.
Staff operations workspace
One place to coordinate people, care and daily work.
Connected care information
Relevant context travels with the client journey.
Purposeful access
Care management team members see information and actions for their role.
Why MyCG CareOS Exists
Continuity should not depend on disconnected tools.
MyCG CareOS helps MyCG teams work from the same information, reduce handoffs and keep care moving forward.
Reduce fragmented handoffs
Keep ownership and next steps visible
Help teams act with shared context
One Connected Journey
From first inquiry to accountable follow-up.
Understand
Capture inquiries, assess needs and create the client record.
Prepare
Build care plans, organize the workforce and confirm readiness.
Coordinate
Schedule visits, communicate updates and keep work moving.
Review
Track activity, quality, outcomes and required follow-up.
Who MyCG CareOS Supports
Built for the teams behind every care experience.
Care & coordination teams
Client information, care planning and daily coordination.
Workforce & scheduling teams
Recruitment, credentials, availability, shifts and coverage.
Leadership & oversight
Operational summaries, quality activity and responsible follow-up.
Partnerships & communication
Partner relationships, messages, meetings and shared work.
What MyCG CareOS Brings Together
One workspace. Connected operational context.
Clients & Intake
Manage inquiries, client records and key information.
Care Planning
Build care plans, organize services and track progress.
Workforce
Manage caregiver profiles, credentials and availability.
Scheduling & Care Delivery
Coordinate schedules, visits and service delivery.
Communication & Calendar
Keep messages, notes and schedules in one place.
Quality & Follow-up
Track activity, address risks and manage follow-up.
Clarity across the work that makes care possible.
One operating view
See care activity, clients, caregivers and work across your organization.
Clear responsibilities
Keep teams aligned with role-based access and shared workflows.
Connected schedules
Coordinate clients, caregivers and visits in real time.
Responsible access
Protect sensitive information with approved, role-based permissions.
One Ecosystem. Different Views.
Three modules. One connected care system.
The same care, seen through the right lens.
MyCG Management Module
Care planning, caregiver scheduling, supervision, and real-time communication for care management teams.
MyCG Caregiver Portal
Assigned work, schedules and caregiver readiness for the caregiver community.
MyCG Family Portal
Built for families to participate in caring for their loved ones.
Access
A dedicated workspace for everyone involved in care.
Care Management Team Access
Care management teams use the MyCG Management Module to plan care, coordinate schedules, supervise care delivery, and communicate in real time.
MyCG Caregiver Portal Access
Caregivers use the MyCG Caregiver Portal module to review schedules, prepare for visits, document care, and communicate with the care team.
MyCG Family Portal Access
Families use the MyCG Family Portal module to stay informed and participate in caring for their loved ones.
Common Questions
A clearer view of how MyCG CareOS fits.
MyCG CareOS is the care operating system. The MyCG Family App and MyCG Caregiver App are separate products in the MyCG Ecosystem that connect with the system.
MyCG CareOS is the complete system. The MyCG Family Portal is one of its modules, built for family participation in a loved one’s care.
Contact MyCG for account setup and guidance on the module that matches your role or care relationship.
No. Available views and actions depend on approved responsibilities.
Get Started
Clear operations support confident care.
Explore the MyCG CareOS modules or contact MyCG for help finding your workspace.