MyCG CareOS — The Ultimate Care Operating System
MyCG CareOS connects care management teams, families, and caregivers through three dedicated modules. Coordinate care plans, caregiver schedules, supervision, real-time communication, and follow-up in one care operating system.
Connected care. Clear communication. Confident coordination.
Connected care operations
Explore MyCG CareOS
MyCG CareOS Modules
Three connected modules. One coordinated care experience.
MyCG Management Module
Care operations, workforce and business administration, and quality oversight and reporting for care management teams.
Explore the Management Module
MyCG Family Portal
Built for families to participate in caring for their loved ones.
Explore MyCG Family Portal
MyCG Caregiver Portal
Prepare for visits, document care, and stay connected with the care team.
Explore MyCG Caregiver Portal
Discover MyCG CareOS
Get to know your care operating system.
01
About MyCG CareOS
Learn what MyCG CareOS is, who it supports and how it connects MyCG care operations.
Learn about MyCG CareOS
02
MyCG CareOS Modules
Discover the MyCG Management Module, MyCG Family Portal, and MyCG Caregiver Portal.
Explore MyCG CareOS modules
03
MyCG CareOS Features
Explore the tools that support clients, care plans, workforce, schedules and follow-up.
See MyCG CareOS features
04
MyCG CareOS FAQs
Find clear answers about access, permissions, portals, shared information and support.
Read common questions
One operating view
See care activity, clients, caregivers and shifts across the organization.
Clear responsibilities
Keep teams aligned with role-based access and shared workflows.
Connected schedules
Coordinate clients, caregivers and visits from the same platform.
Responsible access
Protect sensitive information with purposeful permissions.
From inquiry to accountable care
A connected journey from start to finish.
01
Understand
Document inquiries, understand care needs, and establish clear next steps.
02
Prepare
Develop the care plan, complete the client record, and prepare the care team.
03
Coordinate
Align schedules, caregiver assignments, visit tasks, and team communication.
04
Review
Review visit documentation, address concerns, and track quality improvements.
Key features
A closer look at what MyCG CareOS can do.
Core tools that keep care operations organized, connected and moving forward.
Clients & Intake
Follow an inquiry into an active client relationship while keeping contacts, notes, documents and next steps connected.
Care Planning
Organize goals, daily support, safety considerations and individual preferences within the client record.
Workforce
Review recruitment, onboarding, credentials, training, documents and scheduling preferences.
Scheduling & Care Delivery
Review schedules, coverage needs, assignments, visit tasks, documentation and handoff context.
Communication & Calendar
Keep contacts, messages, meetings, bookings and follow-up close to the operational work.
Quality & Follow-up
Record incidents, complaints, risks, audits and corrective actions for authorized review.
ONE ECOSYSTEM. A HIGHER STANDARD OF CARE.
MyCG CareOS brings care management teams, caregivers, and families together through connected experiences designed for their responsibilities.
One ecosystem. Different views.
Connected care for everyone.
The same care relationship, viewed through the right lens.
MyCG Management Module
Care operations, workforce and business administration, and quality oversight and reporting for care management teams.
MyCG Family Portal
Built for families to participate in caring for their loved ones.
MyCG Caregiver Portal
Prepare for visits, document care, and stay connected with the care team.
Getting access
The right tools for every care relationship.
Care management teams use MyCG CareOS for care planning, caregiver scheduling, supervision, real-time communication, and more. Families and caregivers participate through their dedicated portal modules.
Care Management Team Access
Care management teams coordinate care plans, schedules, supervision, and communication through the MyCG Management Module.
MyCG Caregiver Portal Access
Caregivers use the MyCG Caregiver Portal, a MyCG CareOS module, to review schedules, prepare for visits, and document care.
MyCG Family Portal Access
Families use the MyCG Family Portal, a MyCG CareOS module, to stay informed and participate in their loved one’s care.
Contact MyCG for help accessing the module that supports your role or care relationship.
Common questions
A clearer view of how MyCG CareOS fits.
Common questions about access, shared information and the connected MyCG experience.
See all MyCG CareOS FAQsCare is personal. Its coordination should be clear.
Explore how MyCG brings people, information and day-to-day care operations together.