MyCG CareOS Features
The tools behind connected care.
From the first inquiry to quality follow-up, MyCG CareOS connects client information, care plans, workforce readiness, schedules and communication.
Connected care. Clear communication. Confident coordination.
Connected care operations
Explore the platform
Every stage. A connected next step.
Explore the tools, then see the screens teams work with.
01 / Clients & Intake
A clear start to every care relationship.
Follow an inquiry into an active client relationship. Keep the people, documents and next steps together.
Track inquiries, consultations and onboarding.
Keep contacts, notes and documents with the client record.
Make follow-up and next steps easy to find.
02 / Care Planning
Care plans built around the person.
Bring goals, daily support and individual preferences into the client record so the team can prepare with shared context.
Document care goals and daily support needs.
Keep safety considerations and preferences in view.
Review and update the plan as needs change.
03 / Workforce
Readiness before the next assignment.
Connect recruitment, onboarding and caregiver records with the information teams need to prepare for care delivery.
Follow recruitment and onboarding progress.
Review credentials, training and documents.
Keep availability and scheduling preferences connected.
04 / Scheduling & Care Delivery
From coverage needs to coordinated visits.
Bring schedules, assignments and visit information into one operational view, with the context teams need for handoffs.
Review calendars, shifts and coverage needs.
Coordinate caregiver assignments and visit tasks.
Keep care documentation and handoff details close.
05 / Communication & Calendar
Keep the conversation close to the work.
Connect messages, contacts and meetings to day-to-day operations so teams can coordinate the next step.
Keep contacts and team messages accessible.
Coordinate meetings, bookings and calendars.
Keep follow-up connected to operational work.
06 / Quality & Follow-up
Turn concerns into accountable follow-up.
Bring incidents, complaints, risks and audit activity into view for authorized review and quality follow-up.
Record incidents, complaints and risks.
Review audits, findings and corrective actions.
Keep quality follow-up visible to responsible teams.
More context. Clearer oversight.
Supporting tools keep the wider operation connected.
Executive overview
Review activity, clients, caregivers and shifts across the organization.
Learning & readiness
Connect training, knowledge resources and competency progress through MyCG Care Academy.
Partner relationships
Keep partner inquiries, contacts, onboarding and ongoing relationships connected.
Purposeful access
Give team members the records, sections and actions relevant to their responsibilities.
One system. Different views.
The right tools for each role in care.
Care management teams coordinate the work. Families and caregivers connect through their dedicated portal modules.
MyCG Family Portal
Built for families to stay informed and participate in their loved one's care.
MyCG Caregiver Portal
Review assigned work, prepare for visits, document care and stay connected with the team.
Find your next step in connected care.
Explore access guidance or speak with MyCG about the right workspace for your role.