Costs, Payments & Policies
Does MyCG Charge the Same Hourly Rate for Every Type of Care?
One question families often ask is: "Why isn't every service charged at exactly the same hourly rate?" The answer is simple. Not every type of care requires the same level of support.
For example, someone who simply enjoys companionship and conversation has very different needs from someone living with advanced dementia or recovering from major surgery.
Some care situations require greater caregiver involvement, additional planning, more frequent supervision, specialized knowledge, and increased coordination with families and healthcare professionals. Because of these differences, MyCG develops pricing that reflects the actual level of care being delivered.
This approach helps ensure fairness for every family. Rather than charging everyone the same amount regardless of their needs, we align pricing with the complexity and intensity of the care being provided. Families who require lighter support should not be expected to subsidize more complex care needs. Likewise, families requiring specialized support deserve caregivers who have the skills, experience, and resources needed to provide exceptional care.
6–7 min read
Last updated: September 17, 2026
1. Companion Care
Generally involves:
Conversation.
Social engagement.
Meal companionship.
Light household support.
Community activities.
Although companionship appears simple, it plays a vital role in reducing loneliness, improving wellbeing, and helping clients remain independent.
2. Personal Care
May include:
Bathing.
Dressing.
Grooming.
Toileting.
Mobility assistance.
Transfers.
Because personal care often involves greater physical assistance and privacy, additional caregiver skills and experience may be required.
3. Dementia Care
Memory care often requires:
Specialized communication techniques.
Structured routines.
Increased observation.
Behavioral support.
Enhanced safety awareness.
These additional responsibilities are reflected in the care plan.
4. Post-Hospital Recovery
Recovery care often includes:
Temporary increased support.
Mobility assistance.
Appointment coordination.
Medication reminders.
Close communication with families.
The intensity of care frequently changes as recovery progresses.
5. Overnight and 24-Hour Care
These services involve unique scheduling, caregiver coordination, and continuity planning. Rather than relying on standard hourly calculations, they are often developed through individualized care proposals.
6. Our Goal Is Fairness
MyCG's pricing philosophy is built around one simple principle: Families should pay for the care they actually need. Nothing more. Nothing less. This allows us to:
Deliver personalized care.
Maintain pricing fairness.
Support exceptional caregivers.
Preserve long-term care quality.
7. Example Care Comparisons
Example 1: Margaret enjoys excellent mobility but feels lonely after losing her husband. She benefits primarily from companionship visits. Her care plan reflects those needs.
Example 2: John requires assistance with bathing, dressing, transfers, and medication reminders following surgery. His care plan naturally requires greater caregiver involvement.
Example 3: Mary lives with advanced dementia and requires close supervision, routine, and specialized communication. Her care plan reflects a higher level of complexity.
Although all three clients receive compassionate MyCG care, their support needs—and therefore their pricing—are different.
8. Does This Mean Prices Frequently Change?
Not necessarily. Once your personalized care plan has been agreed upon, pricing remains stable unless:
Services change.
Hours change.
Care needs change.
The care plan is reviewed and updated with your agreement.
Any changes are always discussed openly before implementation.
9. Who This Article Is For
Families comparing care options.
Clients requesting quotations.
Adult children planning care budgets.
Referral partners.
Anyone wanting to understand why different services have different pricing.
10. Common Misunderstandings
"Every service should cost exactly the same." Different care needs require different levels of caregiver involvement and coordination.
"More expensive automatically means better." Not at all. The goal is simply to match pricing fairly with the level of care required.
"Changing services means unexpected costs." No. Any adjustments are discussed with the family before changes are implemented.
"Companion care is less valuable because it costs less." Absolutely not. Companionship often has an enormous positive impact on emotional wellbeing, confidence, and quality of life. Every MyCG service is valuable.
11. When Should You Contact MyCG?
If you're unsure which level of care is appropriate, don't worry. Our team will help you understand:
Which services best match your loved one's needs.
How different services affect pricing.
Which options provide the greatest value for your family.
Understanding the care plan always comes before discussing the quotation.
12. Why Families Appreciate This Approach
Families often tell us they appreciate that MyCG explains why different services have different pricing rather than presenting a confusing list of rates. That transparency allows them to understand not only the cost—but also the value of the care being recommended.
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Still have questions?
Choosing the right level of care should never feel confusing. Stella Namata, our Family Care Advisor, and the MyCG team are happy to explain the differences between our services, discuss how they influence pricing, and help you select the level of support that best fits your loved one's needs and your family's budget. Because understanding value is just as important as understanding cost.
Contact MyCG+1 (888) 850-3769