Benefits of the Family App
More confidence in every moment of care.
Stay informed, involved and reassured—even when you can't be there.
The MyCG Family App brings care updates, schedules, messages and important documents together in one secure family experience.
Care updates in one place
Secure family access
Real-time visibility
See care updates as they happen.
Direct care-team communication
Message in a secure, organized way.
Shared schedules
View upcoming visits and meetings.
Secure documents
Access important information in one place.
Why families use it
Designed around the questions families ask every day.
Get the clarity you need without chasing updates across calls, texts and paperwork.
Know what's happening
See recent care activity and important updates in one clear view.
Stay connected
Message the care team and keep conversations linked to care.
Plan with confidence
Review visits, meetings and schedules before they happen.
Understand the care plan
Keep goals, routines and care details easy to reference.
Raise concerns early
Share a concern through the right channel and follow its progress.
Keep information together
Access approved documents without searching through email threads.
Today's care
See upcoming visits and tasks for the day.
Recent activity
Check the latest visits and updates.
Quick access
Jump to messages, schedule and care plan.
Clarity at a glance
A clearer picture of your loved one's care.
The dashboard helps approved family members understand recent activity, upcoming care and the information that matters most.
Fewer missed updates
Less uncertainty between visits
One consistent source of information
Explore MyCG Family App features
Connected communication
The right conversation, in the right place.
Keep care-related messages organized and connected to the people supporting your family.
Message the care team
Send and receive messages in a secure channel.
Prepare for family meetings
Keep discussions and updates in context.
Follow up on questions
Find past messages when you need them.
Peace of mind
Stay involved without needing to be everywhere.
When care information is easier to find and understand, families can spend less time chasing updates and more time supporting the person they love.
More visibility
Across day-to-day care
Better coordination
Between family and care teams
Stronger reassurance
Through timely, approved updates
Care updates
Messages
Schedules
Documents
Approved access
Useful information, shared responsibly.
Family access is connected to approved permissions, helping each person see the information intended for their role.
Role-based access
Secure sign-in
Approved family connections
Privacy-conscious communication
Learn how the Family App connects to MyCG CareOS
Care feels more manageable when everyone can see the same picture.
The MyCG Family App experience
Informed
Connected
Prepared
Keep your family closer to care.
Discover the MyCG Family App, download it on your device or use the secure Family Portal.
