Connected families. Confident care.
Real-time updates and peace of mind right in your pocket.
The MyCG Family App keeps you connected to your loved one's care experience. Get updates, view schedules, communicate with the care team, and access important information anytime, anywhere.
Family Care information in one place
Explore the Family App
Choose what you would like to discover.
Six simple guides give families a brief, helpful introduction to the app—without overwhelming them with technical detail.
01
About Family App
Discover how MyCG helps approved family members stay informed, reassured and connected to care.
Learn about the app
02
How to Download the Family App
Find the right app store, install the Family App and follow the secure sign-in steps.
View download guide
03
Benefits of Using the Family App
See how clearer updates and easier communication can bring confidence and peace of mind.
Explore the benefits
04
MyCG Family App Features
Explore care plans, messages, schedules, meetings, documents, concerns and support.
See app features
05
App Connection to MyCG CareOS
Understand how the family experience connects with the wider MyCG care ecosystem.
Discover the connection
06
MyCG Family App FAQs
Get clear answers about access, communication, documents, support and common app questions.
Read common questions
Care at a glance
See the information that matters without searching.
Clear communication
Keep conversations connected to the right care context.
Plans and schedules
Review upcoming activity, meetings and visits.
Support when needed
Raise a concern or request help from one familiar place.
Real-Time Updates
Receive timely updates throughout the day.
Care Schedules
View upcoming visits, caregivers, and routines.
Secure Messaging
Communicate directly with the care team.
Care Notes
Read notes and observations from care visits.
Wellness Indicators
See how your loved one is doing with key wellness insights.
Documents & Info
Access important information and care documents.
How to download the Family App.
Search: find the MyCG Family App on the App Store or Google Play.
Install: download the app and open it on your phone.
Sign in: use your secure invite code or MyCG sign-in.
Connect: start viewing care updates right away.
Available on iOS and Android
Download the MyCG Family App today and stay close to the care that matters most.
Free to download
Secure, encrypted sign-in
Works on iOS & Android
Built for families. Designed for trust.
Secure & Private
Your data is encrypted and protected with industry-leading security standards.HIPAA Compliant
We follow strict protocols to protect your loved one's health information.Family Focused
Easy to use, easy to understand, and designed for every family member.We're Here for You
Our care team is always available if you have questions or need support.Connected care should feel reassuring—not complicated.
That is the purpose of the Family App experience: give approved family members a brief, understandable view of care and a clear route to communication, support and shared information.
Frequently Asked Questions
Is the Family App free to use?
Who can get access to the Family App?
Is my family's information kept secure?
Can I message the care team directly?
What devices does the Family App support?
How do I get an invite code?
Can more than one family member have access?
What if I notice something that concerns me?
Peace of mind is just a tap away.
Download the MyCG Family App and stay connected to the care that matters most.